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Frequently asked questions

Our FAQs

Have a question about storing with us? Here are some of the most common self-storage questions we get asked…

Can I store my vehicle at Now Storage Newbury?

Yes, you can store your vehicle at Now Storage Newbury! Since vehicle and caravan storage options can vary, please contact us directly for specific details at Newbury. 

Our facility allows you to park right outside your unit, offers controlled access for security, provides a complimentary padlock, and features insulated units for extra protection.

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How secure is Now Storage Newbury?

At Now Storage Newbury, your peace of mind is crucial to us. We prioritise security with features like CCTV surveillance, secure access gates, individual unit locks, and well-lit areas to keep your belongings secure. Our storage units are designed for both quality and safety, ensuring you only pay for the space you need.

Our facility is equipped with state-of-the-art access control and monitored 24/7. If you have any questions about our security measures or need further information, please feel free to contact us. 

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What sizes of storage units are available at Now Storage Newbury?

Now Storage Newbury offers a wide array of storage unit sizes to suit different needs. Our units range from a compact 40 sq ft, ideal for personal items or boxes, up to a spacious 160 sq ft, great for larger items or substantial quantities of goods.

If you want to talk about your specific storage requirements or find out about unit availability, please contact Now Storage Newbury directly at 01635 904 604. We’re ready to help you in finding the ideal space!

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What are the operating hours of Now Storage Newbury?

Now Storage Newbury is open every day from 6 AM to 10 PM to fit seamlessly into your busy lifestyle. Whether you’re looking into storage possibilities or seeking a customised solution, don’t hesitate to reach out. Give us a call at 01635 904 604.

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Where is Now Storage Newbury located?

Now Storage Newbury is ideally situated to meet all your self-storage needs, whether they’re personal or for business, right here in the Newbury area (RG14 5SA). Our facility boasts a variety of storage units, easy access, and top-notch security with CCTV monitoring.

If you’re curious about our storage options or just want to talk through your specific needs, our friendly team is more than happy to help. Feel free to give us a call at 01635 904 604.

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Can I store my vehicle at Now Storage Swindon?

Yes, you can store your vehicle at Now Storage Swindon! Vehicle and caravan storage options can vary by location, so it’s best to contact us directly for the specific details available at Swindon.

At our facility, you’ll enjoy the convenience of parking directly outside your storage unit. We ensure your items are secure with controlled access, provide you with a complimentary padlock, and offer insulated units for added protection.

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How secure is Now Storage Swindon?

At Now Storage Swindon, we truly understand how important your peace of mind is. That’s why we’ve invested in top-notch security features, including CCTV surveillance, secure access gates, individual unit locks, and brightly lit areas to ensure your belongings are safe and sound. Each of our storage units is crafted with quality and security in mind, offering you great value as you pay only for the space you need.

Our facility features state-of-the-art access control and is monitored around the clock. If you have any questions or want to know more about how we safeguard your items, please don’t hesitate to get in touch. We’re here to assist you every step of the way!

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What sizes of storage units are available at Now Storage Swindon?

Now Storage Swindon provides a versatile selection of storage unit sizes to meet various needs. Our units start as small as 35 sq ft, perfect for storing personal items or boxes, and scale up to 160 sq ft for accommodating bulky items or extensive quantities of goods. 

To discuss your specific storage needs or to check on unit availability, please reach out directly to Now Storage Swindon at 01793 272311. We’re here to help you find the perfect space!

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What are the operating hours of Now Storage Swindon?

Now Storage Swindon is open daily from 6 AM to 10 PM to accommodate your busy schedule. Whether you’re exploring storage options or need a solution customised for your needs, feel free to call us at 01793 272311. We’re here and ready to assist you!

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Where is Now Storage Swindon located?

Now Storage Swindon is conveniently located to serve all your self-storage needs, whether for personal or business use, in the Swindon area (SN3 3LH). Our facility offers a range of storage units, provides easy access, and ensures security with CCTV monitoring. 

If you need more details about our unit options or if you’d just like to chat about your specific storage requirements, our friendly team is here to assist you. Give us a call at 01793 272311.

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Can I store my vehicle at Now Storage Cheltenham?

Absolutely, you can store your vehicle at Now Storage Cheltenham! While storage options for vehicles and caravans can differ from one location to another, it’s a good idea to get in touch with us directly to find out the specific policies and options we offer at Cheltenham.

When you store with us, you can enjoy the convenience of parking right outside your unit. We provide secure access control, a free padlock for your use, and insulated units to protect your items. 

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How secure is Now Storage Cheltenham?

At Now Storage Cheltenham, your peace of mind is our top priority. We’ve gone the extra mile to ensure our facility is secure, with CCTV surveillance, secure access gates, individual unit locks, and bright, well-lit areas to keep your belongings safe. 

If you’d like to learn more about how we protect your items or have any specific questions, please feel free to reach out to us directly. 

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What sizes of storage units are available at Now Storage Cheltenham?

Now Storage Cheltenham offers a range of storage unit sizes to suit different customer needs. This ranges from small units at 35sq ft for personal items or boxes up to large units at 160sq ft, capable of storing bulky items or large quantities of goods. For specific requirements and availability, it’s best to contact Now Storage Cheltenham directly at 01242 312992.

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What are the operating hours of Now Storage Cheltenham?

Now Storage Cheltenham is open from 6AM – 10PM, every day of the week, ready to fit into your busy schedule. 

If you’re looking to discuss your storage needs or want a solution tailored just for you, don’t hesitate to give us a call at 01242 312992. We’re here to assist you!

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Where is Now Storage Cheltenham located?

Now Storage Cheltenham is conveniently situated close to the town centre and Tewkesbury Road, making it a perfect spot for residents of Cheltenham and nearby areas (GL51 8JQ). Our facility boasts a variety of storage units, easy access, and is secured with CCTV monitoring. If you’d like more information or wish to chat with one of our friendly storage experts, please give us a call at 01242 312992. We’re here to help!

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Will my business archives be safe with Now Storage?

Yes, we pride ourselves on our state-of-the-art security with 24/7 monitored CCTV and security guards. Plus, all our customers are given a free padlock for their unit and only you hold the key, for that extra peace of mind.

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How do I book my self storage for travelling?

You can book online or you can call the office on 0800 0787 110 and we’ll be happy to book your storage over the phone.

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How do I book my sports equipment self storage?

You can book online or you can call the office on 0800 0787 110 and we’ll be happy to book your storage over the phone.

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How do I book my decluttering storage?

You can book online or you can call the office on 0800 0787 110 and we’ll be happy to book your storage over the phone.

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How do I declutter a house with no storage?

To declutter a house with no storage, it is best to rent a self storage unit in order to gain more space. Turn to us here at Now Storage for flexible and cost-effective self storage solutions.

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What can I not store in a self storage unit?

When using a Now Storage self storage unit, there are a few items that are prohibited: stolen or illegal goods, dangerous or explosive items, jewellery and watches, money, deeds, plants, perishable items, living creatures and other humans!

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When can I access my belongings?

All our sites are open seven days a week. Please refer to individual sites for opening hours… Basingstoke, Newbury, Newent, Oswestry, Pershore, Reading, Rogiet, Ross-on-Wye, Swindon and Winchester.

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How secure are the units?

All our units are constructed from solid steel, complete with hardwood floors and ventilation – so you can rest assured your belongings will be safe and protected from thieves and the elements.

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Are there any limitations on what I can store?

While there are a wealth of items you can store, there are certain items you aren’t allowed to store. Please take a look at our list of prohibited items.

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How do I book my storage?

You can book online or you can call the office on 0800 0787 110 and we’ll be happy to book your storage over the phone.

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How can I get a quote for storage?

You can get an instant quote via our website using our quote generator or you can phone the office on 0800 0787 110 and we’ll be happy to provide a quote.

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Are your storage sites secure?

Security is our top priority – all our sites are CCTV monitored 24/7 and access controlled so only authorised users are able to enter.

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I know I need storage. How does it work?

It’s as simple as 1, 2, 3. See our ‘how it works’ page.

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How do I cancel or change my storage rental dates?

Please call the office on 0800 0787 110 with any changes to be made.

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Do I have to have insurance?

Insurance is required on all storage units where it’s through Now Storage. We offer cover under StoreProtect for more information please read our terms and conditions 

If you’re using your own home/business insurance we’ll require a policy number and a copy of the policy to check it will cover you correctly. 

 

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How/when will I receive my refund?

We’ll ask you to complete a move out form with your bank details. We’ll then process your refund and your money will be returned via BACs within 3-5 working days of your move out date.

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Do I need to pay a deposit?

No, there are no deposits and you’ll be charged from your move-in date, not your reservation date.

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Do I need to buy my own padlock?

No, we’ll provide you with a padlock and key at no extra charge. You’ll be the only key holder – peace of mind your belongings will be accessible by you and only you.

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What’s the minimum storage rental period?

Four weeks. For more information, please see our Terms & Conditions.

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Is payment four-weekly or monthly?

Four-weekly. For more information, please see our Terms & Conditions.

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We will never share your data with other companies; See our privacy policy for more information